Cancellations and rebooking of houses and cottages
Good to know
Cancellation
You can purchase cancellation protection for SEK 250 per cottage at the time of booking. It is valid until the day before arrival with a valid document from, e.g., a doctor, authority or insurance company, showing that you are unable to make your visit. You will be refunded the cost of the booking minus the cancellation cover.
We must receive the documentation no later than 30 days after the date of cancellation.
If you do not have cancellation protection and documentation, you are not entitled to a refund. The following applies: In the case of cancellation more than 30 days before arrival, the first payment installment will not be refunded. In the case of cancellation less than 30 days before arrival, only entrance tickets will be refunded.
Rebooking
You can rebook within the same calendar year up to 30 days before arrival, after which rebooking is not possible and we refer to our cancellation policy. Any discounts on your booking do not apply in the case of rebooking.
Contact
If you have any questions, please do not hesitate to contact us for help.
Phone: 0492-798 00
E-mail: bokning@astridlindgrensvarld.se